Covid-19 Response

Covid-19 Response

Covid-19 has had major effects on the removal industry worldwide. Following the Prime Minister’s broadcast on the 23rd March we endeavoured to complete work that had been started and by the end of March almost all our operative staff were placed on furlough. Our offices have remained open for telephone and e-mail correspondence but in the circumstances are closed to all visitors except by appointment or arrangement.

We are continuing to carry out surveys for forthcoming removals by video. If you would like us to arrange one of these with you please contact us.

Please see the following links for the latest advice issued by the UK and Scottish Governments in relation to home moving.

We are aware that some companies continue to operate and are accepting fresh instructions rather than just completing contracts entered into before the lockdown. We believe this to be irresponsible towards the staff and to society at large.

On the 16th April the Government announced a further lockdown period of “at least 3 weeks”. When, and if, the Government advice changes we will of course review our ability to confirm bookings. In the meantime, however, we are willing to accept provisional bookings for work starting on or after the 18th May but conditional upon the Government advice to moving companies changing and or some relaxation of the lockdown. European moving will obviously be determined by the requirements, not just of the British Government, but the European Governments. Payment will not be required until a booking is confirmed by us and our policy of reducing postponement or cancellation charges to 20% of the removal charge remains in force until further notice.

Please find our Covid-19 Risk Assessments here.

If you have any queries then please do not hesitate to contact any of our branches.

"I wish to express my sincere thanks for your generous donation of packing boxes and tape for our Beechwood School South African Project."

Frances Buchan, Teacher in Home Economics, Beechwood School

Aberdeen (head office)

  • Barclayhill Place
  • Portlethen
  • Aberdeen, UK
  • AB12 4LH

01224 782800

Aberdeen@clarkandrose.co.uk

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Opening hours

Stirling

  • 1 Bandeath Industrial Estate
  • Throsk
  • Stirling
  • FK7 7NP

01786 484747

Stirling@clarkandrose.co.uk

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Opening hours

Biggleswade

  • 14 Eldon Way
  • Biggleswade
  • Bedfordshire
  • SG18 8NH

01767 604364

London@clarkandrose.co.uk

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Opening hours

Opening hours

Opening hours

Opening hours

We adhere to the British Association of Removers Alternative Dispute Resolution Scheme which is independently operated by:

The Furniture Ombudsman logo

The Furniture Ombudsman, 3-4 Viewpoint Office Village, Babbage Road, Stevenage, Hertfordshire, SG1 2EQ, T: 0333 241 3209

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